At Charterhouse we are committed to protecting and respecting your privacy. This policy explains when and why we collect personal information about people who visit our website, how we use it, the conditions under which we may disclose it to others and how we keep it secure.
We may change this policy from time to time, so please check this page to ensure that you’re happy with any changes. By using our website you are agreeing to be bound by this policy. Any questions regarding this policy should be sent by email to: Marketing@charterhouse.org.uk
How do we collect information from you?
We obtain information about you when you use our website, for example, when you request a prospectus or to fill in a Parent Briefing Attendance Form.
What type of information is collected from you?
The personal information we collect might include your name, address, email address and information regarding what pages are accessed and when.
How is your information used?
We may use your information to:
- Send you communications that you have requested and that may be of interest to you.
- To process form information for use within the School.
We review our retention periods for personal information on a regular basis. We are legally required to hold some types of information to fulfil our statutory obligations. We will hold your personal information for long as it is necessary for the relevant activity.
Who has access to your information?
We will not sell or rent your information to third parties.
We will not share your information with third parties for marketing purposes.
Third party service providers
We may pass your information to our third party service providers for the purposes of completing tasks and providing services to you on our behalf. However, when we do use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place with them to keep that information secure and to ensure they do not use it for their own direct marketing purposes.
How you can access your data and update your information
The accuracy of your information is important to us. We are working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime if you change your email address, or any of the information that we hold about you please do email us at: DataManager@Charterhouse.org.uk
You have the right to ask for a copy of the information that Charterhouse hold about you or your child.
Security precautions in place to protect the loss, misuse or alteration of your information.
When you give us personal information, we take steps to ensure that it’s treated securely.
Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems. Where we have given (or where you have chosen) a password which enables you to access certain parts of our websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.